Nghenelela — Customer Engagement

Orchestrate personalised customer journeys at scale.

Automate email campaigns, WhatsApp campaigns, push notifications, and SMS messaging based on user behaviour. Drive retention and revenue with intelligent segmentation and real-time analytics.

Explore Features

Marketing Automation Platform

Multi-channel campaign orchestration powered by intelligent segmentation and real-time behavioural data.

Multi-Channel Messaging

Reach customers on their preferred channels — email, WhatsApp, SMS, and push notifications — all from a single campaign workflow.

Behavioral Segmentation

Segment audiences based on real-time behaviour, purchase history, engagement patterns, and custom attributes for hyper-personalised targeting.

Real-Time Campaign Analytics

Track opens, clicks, conversions, and ROI across all channels with live dashboards and exportable performance reports.

Visual Journey Builder

Design multi-step customer journeys with a drag-and-drop builder — complete with conditional branching, delays, and A/B testing.

Intelligent Automation Rules

Trigger automated campaigns based on user actions — cart abandonment, page visits, form submissions, and custom events.

WhatsApp Campaign Management

Send personalised WhatsApp messages at scale with template management, opt-in tracking, and conversational flow design.

45,892
Messages Sent
32%
Open Rate
1,247
Conversions
99.9%
Delivery Rate

How It Works

Drive retention and revenue with intelligent, multi-channel campaigns.

1

Connect

Integrate your customer data sources and communication channels — email, WhatsApp, SMS, and push — into a single platform.

2

Segment

Build intelligent audience segments based on behaviour, demographics, and engagement patterns for laser-focused targeting.

3

Automate

Launch multi-channel campaigns triggered by user actions, track performance in real time, and optimise on the fly.

Ready to engage your customers at scale?

Multi-channel marketing automation driven by intelligent segmentation and real-time analytics.